Financial Survey: Upwork (UPWK) versus Five9 (FIVN)

Upwork (NASDAQ:UPWK) and Five9 (NASDAQ:FIVN) are both computer and technology companies, but which is the better investment? We will contrast the two companies based on the strength of their institutional ownership, risk, profitability, earnings, dividends, analyst recommendations and valuation.

Analyst Ratings

This is a breakdown of current ratings for Upwork and Five9, as reported by MarketBeat.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
Upwork 0 2 3 0 2.60
Five9 1 5 6 0 2.42

Upwork currently has a consensus price target of $22.20, suggesting a potential upside of 23.06%. Five9 has a consensus price target of $40.18, suggesting a potential downside of 2.75%. Given Upwork’s stronger consensus rating and higher possible upside, research analysts clearly believe Upwork is more favorable than Five9.

Valuation and Earnings

This table compares Upwork and Five9’s gross revenue, earnings per share (EPS) and valuation.

Gross Revenue Price/Sales Ratio Net Income Earnings Per Share Price/Earnings Ratio
Upwork $202.55 million 9.47 -$4.12 million N/A N/A
Five9 $200.23 million 12.13 -$8.96 million ($0.17) -243.06

Upwork has higher revenue and earnings than Five9.

Institutional & Insider Ownership

97.8% of Five9 shares are held by institutional investors. 5.1% of Five9 shares are held by insiders. Strong institutional ownership is an indication that endowments, large money managers and hedge funds believe a company is poised for long-term growth.


This table compares Upwork and Five9’s net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
Upwork N/A N/A N/A
Five9 -1.90% 0.88% 0.32%


Five9 beats Upwork on 6 of the 11 factors compared between the two stocks.

Upwork Company Profile

Upwork Inc. operates an online platform that connects businesses and freelancers. Its platform comprise freelancers in content marketing, customer service, data science and analytics, graphic design, mobile development, sales, and web development categories. The company was formerly known as Elance-oDesk, Inc. and changed its name to Upwork Inc. in May 2015. Upwork Inc. was incorporated in 2013 and is headquartered in Mountain View, California.

Five9 Company Profile

Five9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally. It offers virtual contact center cloud platform that delivers a suite of applications which enables the breadth of contact center-related customer service, sales, and marketing functions; and acts as a hub for omnichannel engagement between the clients and their customers, which enables them to manage the end-to-end customer experience in a single unified architecture. The company's solution enables its clients to manage these customer interactions across various channels, including voice, chat, email, Web, social media, and mobile, as well as connects them to an appropriate agent. It also provides a set of management applications, including workforce management, reporting, quality management, and supervisor tools. The company serves customers in various industries, including banking and financial services, business process outsourcers, consumer, healthcare, and technology. It has a strategic partnership with Fuze. Five9, Inc. was founded in 2001 and is headquartered in San Ramon, California.

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